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Software Quality Assurance

At ARDURA Consulting, our Software Quality Assurance services ensure the highest quality and performance of software at every stage of development. Specializing in quick response to crisis events, we ensure optimal application performance with our advanced APM (Application Performance Monitor) tools. Our comprehensive approach includes not only diagnosis and crisis management, but also daily monitoring and continuous improvement of production processes. Our team of experienced professionals deliver remediation strategies that minimise risk and protect your reputation. We provide support at every stage of the product lifecycle, from performance testing to continuous quality control, increasing customer confidence and saving time and resources.

Crisis response
Comprehensive performance analysis
Quick problem diagnosis
Crisis management and optimisation
Daily application monitoring
Collaboration with DevOps teams
In-depth code quality control

Crisis Application Performance Testing Service (CAPT)

• In crisis situations, when application performance parameters drop dramatically
• When data processing is stopped (stop production)

From whom:
• For application maintenance teams

Why use our service?

Performance crises can lead to significant financial losses, loss of customer confidence and a negative impact on your company’s image. With our CAPT service, you can count on fast and effective intervention that not only resolves the current problem, but also helps to prevent similar situations in the future. Using the Application Performance Monitoring (APM) class tool, we provide a comprehensive service to analyse performance problems and help the customer manage the crisis, optimise processes and diagnose the causes of problems.

Key features and benefits

Quick diagnosis: Time is critical. Our service provides fast and accurate diagnosis of performance issues, identifying bottlenecks and other problems. The diagnostic process and repair/workaround proposal takes less than 2 hours.
In-depth analysis: Using APM, we provide in-depth analysis of application performance by tracking transactions, requests to the database or other domain systems, utilisation of server resources and other key performance indicators.
Crisis Management: We assist with crisis management, providing recommendations and remedial strategies to ensure rapid recovery.
Reporting: Once we complete the analysis, we provide a detailed report outlining the causes, recommendations and suggested corrective actions.
Ongoing support: Once the crisis intervention is complete, we provide ongoing support for performance monitoring to help ensure that optimal application performance is maintained.

Case Study (Example of service usage)

One of the most important retail banks in Poland implemented new application functionality (new version) over the weekend. Tests performed on Sunday showed that the application was working properly and no major problems were detected.
On Monday, around 09:00 hrs, problems started to appear. The main ones were:
1. prolonged application uptime. Pages loaded very slowly or failed to load.
2. inability to log in to e-banking (request rejected).
The crisis team tried to restart the application. When this did not help, traffic was moved to a backup (passive) environment. The problems were not resolved. Due to continued user complaints, the decision was made to withdraw the version.
APM was installed in the UAT environment where the new version of the application was being tested. The banking team generated real traffic (about 10-15 real users). A slight slowdown of the application was noticed.
The APM data showed that the cause of the delay and the resulting poor application response was a misconfigured connection pool from the front-end to the back-end.
The analysis took 15-20 minutes to complete. Had APM been used during the pre-implementation testing, the problems experienced during the production launch and real traffic (Monday) could have been avoided.
It is difficult to quantify the gain for this service, but intuitively it seems indisputable.

Application Performance Optimization Monitoring and Support

• For frequent application changes (releases)
• If the application is built by several different teams
• Generates a large number of incidents

For whom:
• For application maintenance teams
• For application development teams

The service is designed to monitor application performance on a daily basis, not only to detect performance problems, but also to identify faulty architectural assumptions and, consequently, integration or scaling issues. Using the APM tool, our service provides a comprehensive analysis of application performance, helping to optimise and ensure the highest quality of service.

Why use our service?

It’s more than just a performance monitoring tool. It supports IT teams in their pursuit of technical and business excellence. With regular monitoring and analysis, organisations can avoid costly errors, optimise processes and deliver the highest quality products.

Key features and benefits

Daily monitoring: Applications are monitored 24/7/365, enabling continuous problem detection and resolution.
Multi-dimensional diagnostics: APM provides control of applications across multiple dimensions – technical, business and data security.
Architectural fault detection: In addition to performance issues, our service identifies faulty architectural assumptions that can affect overall application quality and performance.
Fast root-cause analysis: With APM, root cause analysis of problems is fast and accurate, enabling immediate corrective action.
Improve application quality: Regular monitoring and analysis helps to continuously improve applications, increasing customer satisfaction and service quality.
Support DevOps teams: DevOps teams have access to tools and data to help optimise processes and improve code quality.

Case Study (Service usage example)

A leading insurance company builds its application using a service bus, a number of domain applications and multiple front-end channels. To build the application layers, the company uses specialised software companies.
The problem: because the integration services on the bus are shared by multiple vendors, there is a lot of blame game and difficult multi-vendor mediation (in the case of functional/performance issues). The company notes dozens of such incidents per month.
The solution: By implementing Flospsar in a production environment, the chain of mutual accusations has been eliminated. Each problem is perfectly visible and it is clear in which layer it occurs. Everyone makes sure that their “part” does not cause problems.
The result:
1. Incident handling time reduced from hours to minutes.
2. Reduced the number of incidents from dozens to 1-2.
3. Significant reduction in the workload of the teams responsible for maintaining the system.

Performance inspection service during performance testing

• During performance/integration/other tests
• During application stabilization

For whom:
• For application maintenance teams
• For teams responsible for testing

A specialised service for organisations that want to ensure the highest quality and performance of their applications during performance testing before deployment into production. Using the APM tool and the support of an experienced consultant/architect, each application release is thoroughly analysed for performance, stability and architectural defects.

Why use our service?

This service ensures that each application release is ready for production deployment. Organisations can be confident that their applications are not only functional, but also efficient, stable and bug-free, with the support of specialists and an advanced APM tool.

Key features and benefits

In-depth performance analysis: Before each deployment, the application release undergoes rigorous performance testing to ensure smooth operation in the production environment.
Expert support: An experienced consultant/architect analyses test results, identifies potential problems and provides recommendations for optimisation.
Implementation decision: Based on the analysis, the consultant decides whether to allow the product to go live or to send it back to further optimization.
Quick root cause diagnosis: With APM, any performance problem is accurately diagnosed, allowing the problem to be quickly resolved and similar errors to be avoided in the future.
Improved development: Regular pre-implementation checks help improve development, resulting in better products in less time.
Increased customer confidence: Ensuring that each application release is thoroughly tested for performance increases customer confidence and builds a positive company image.
Save time and resources: Avoiding problems in the production environment saves significant time and resources that could be spent troubleshooting after deployment.

Case study (example of service usage)

Monitoring test environment during performance testing after 5 minutes shows that implementing the full cycle does not make sense – the server was running with bad settings causing jams. In the ‘standard’ case, the full cycle, data processing and reports are implemented. This results in a loss of about 3 days for testing, about 2 days for reports and tens of hours for discussions.

Daily application quality assurance service

A dedicated service that provides daily quality control of development, whether developed in-house or purchased from third parties. Using the APM tool and supported by a team of quality specialists, every piece of code is carefully analysed and tested to ensure the highest quality and compliance.

Why use our service?

It’s a guarantee of the highest quality software, regardless of its source. With daily checks, specialist support and an advanced APM tool, organisations can be confident that their products are not only functional, but also secure, stable and bug-free.

Key features and benefits

Daily quality control: Every line of code that is created or acquired is subjected to rigorous quality testing to ensure it works properly.
Expert support: An experienced QA team analyses the code, identifies potential problems and provides recommendations for fixes.
Standards compliance: The service ensures that software meets quality and security standards.
Quick problem diagnosis: With APM, any problem is quickly identified and diagnosed for immediate resolution.
Improved development: Regular quality checks help improve development, resulting in better products in less time.
Increased customer confidence: Guaranteeing that every line of code is thoroughly checked for quality increases customer confidence and builds a positive company image.
Save time and resources: Save significant time and resources by avoiding problems later in the product lifecycle.
Control over third party products: The service allows you to thoroughly check the quality of software purchased from third parties, ensuring that it meets all requirements and standards.

Case study (service usage)

The monitoring of the test environment during the performance tests after 5 minutes shows that the implementation of the entire cycle does not make sense – the server was running with bad settings causing jams. In the “standard” case, the entire cycle, data processing and reports are implemented. This results in a loss of about 3 days for testing, about 2 days for reports and tens of hours for discussions.

QA Business Process Optimisation Service

The QA Business Process Optimisation Service is designed to thoroughly analyse and improve current quality assurance procedures. We conduct detailed audits and analyses of existing QA systems, identifying key areas for improvement. We work with our clients to implement effective improvements aimed at reducing test time, increasing test coverage and improving overall software quality.

Why use our service?

Our service guarantees not only higher software quality, but also the efficiency and speed of QA processes. By thoroughly analysing and implementing changes, organisations can expect reduced risk of defects, faster time-to-market and improved competitiveness.

Key features and benefits

Audits and analysis: Detailed reviews of current QA systems to identify weaknesses and areas for improvement.
Process Optimisation: Implement changes that shorten the test cycle, increase coverage
Improve software quality: Raise quality standards, resulting in increased productivity and user satisfaction.
Save time and resources: Reduce the time required for testing and remediation through more efficient processes.
Customer confidence and satisfaction: Improve company image by delivering higher quality products.

Case study (example of service usage)

A software development company used the service to quickly identify and fix bugs during the testing phase. By identifying problems early, long delays were avoided and the time taken to complete the project was significantly reduced. As a result, the client was able to bring the product to market faster, saving both time and money.

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If you have any questions about the services of ARDURA Consulting, feel free to contact us.